Get In Touch

Our affiliate partnership specialists are available to assist you with program inquiries, technical support, or strategic guidance to maximize your performance.

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Email Us

[email protected]

We respond to all inquiries within 24 hours.

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Support Hours

Monday to Friday: 9:00 AM - 6:00 PM EST

Weekend support available for priority issues.

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Headquarters

New York, NY

United States

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Live Chat Support

Need immediate assistance? Connect with a partnership specialist right now.

Start Live Chat

Connect With Us

Send Us a Message

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Frequently Asked Questions

Find quick answers to common questions about our affiliate program and partnership process.

How quickly will I receive a response to my inquiry? +

We pride ourselves on prompt communication. All inquiries receive a response within 24 hours during business days. Priority issues are escalated to ensure faster resolution when necessary.

Can I schedule a call with an affiliate manager? +

Yes, you can schedule a personalized consultation with one of our affiliate managers. Please use the contact form to request a call, including your preferred date and time, and we'll confirm the appointment via email.

How do I report technical issues with tracking? +

For technical issues related to tracking, please select "Technical Support" in the contact form subject line and provide specific details about the problem you're experiencing. Including screenshots or examples will help us resolve your issue more efficiently.

What information should I include for partnership inquiries? +

When submitting partnership inquiries, please include details about your traffic sources, monthly visitor volume, primary audience demographics, and any relevant past performance metrics. This information helps us tailor our response to your specific situation.

Is there an emergency contact option for urgent issues? +

Yes, for urgent matters that require immediate attention, please use our Live Chat support option during business hours. For after-hours emergencies, high-volume affiliates receive access to a priority support email address.

Our Locations

SafeSite maintains offices in key markets to better serve our global affiliate partners.

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New York (Headquarters)

350 Fifth Avenue, 21st Floor
New York, NY 10118
United States

Phone: +1 (212) 555-7890

Get Directions
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London

One Canada Square, Canary Wharf
London, E14 5AB
United Kingdom

Phone: +44 (20) 7946-0321

Get Directions
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Singapore

One Raffles Place, Tower 2
Singapore 048616
Singapore

Phone: +65 6812-7890

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